SMS Messaging
- What if a customer doesn’t respond to the SMS text request for feedback?
- Where do I track my feedback responses?
- How do I know that someone has left feedback?
- What if someone leaves negative feedback using the SMS feature?
- What types of feedback methods can I use to generate feedback from my customers?
- How can I tell how many SMS text messages have been sent out by my businesses?
- How do I get the check-in form on my mobile device?
- What happens if I go over my monthly allowance of text messages?
- How many messages do I received? Does this amount reset monthly?
- What number do the SMS text messages come from?
- Is it difficult to enable the SMS funnel for a businesses under my agency?
- What is the benefit of having the SMS funnel on my agency account?
- Is it possible to track feedback via SMS by Department or Employee within my business?
- What if a customer does not want to receive requests for feedback from me?